AI Customer Support Automation Platform
Customized AI for Support and Service Teams. Deployed in days.
- Our AI Agents automate up to 60% of your processes. Instantly, consistently and round the clock.
- We empower each member of your team to be 5x more productive and drive cost savings.
- Experience dramatic improvements in employee and customer satisfaction.
- ~60%
- Cost Savings
- ~70%
- Auto Resolved
- ~10%
- Improved CSAT
Customer Success Story
See how our customers are using AI agents to successfully innovate in their industries.
“The AI-powered agent from Auralis has not only improved our customer experience but also reduced our operational costs by 40%. It’s a must-have for any customer-centric company.”
Morgan M.VP, TouchPoint Software
TouchPoint Software is a comprehensive people and operations management platform that helps organizations and ministries engage their communities, streamline administration, and drive growth. With powerful tools for communication, events, and data management, it enables teams to work smarter and stay connected.
- Headquarters
- United States
- Industry
- SaaS
- Number of Users
- 3M+
Trusted by support teams at:
The Auralis SupportOS
Unified intelligence powered by the Auralis
Seamless automation across every customer touch-point with enterprise-grade precision.
Auralis Autopilot
Instant AI resolution for endcustomers. Deflect tickets with hyperaccurate, human-like answers 24/7.
Auralis Assist
Supercharge your CX teams with AI-drafted replies, macro suggestions, and instant CRM synchronization.
Auralis Analytics
Deep-dive insights for leadership. Track CSAT, sentiment trends, and team KPIs in a real-time dashboard.
Auralis Answer
Voice-first automation. Resolve complex queries over the phone with natural language processing.
Knowledge Center
A unified, governed knowledge hub for all SOPs, runbooks, and manuals. One searchable source of truth.
A Complete AI Layer for Your Organization
AI agents for support teams built for enterprises that demand reliability, security and scalability. Deliver faster resolutions, boost efficiency and improve satisfaction across all channels.
Customer Support
Delight every customer. Resolve queries faster with AI-powered assistance, self-service, and seamless agent handoffs.
ITSM Support
Streamline IT operations. Automate ticketing, incidents, and workflows to boost IT team efficiency and reduce downtime.
ERP Support
Simplify complex processes. Enable smooth financial, supply chain, and operations support within your ERP ecosystem.
Field Support
Integrate workflows and knowledge to improve coordination across field support, maintenance and service teams.
Trusted by Industry Leaders
Top businesses trust us to elevate their customer support and optimize support operations.
PowerOffice Go is one of Scandinavia’s leading cloud-based ERP and accounting platforms. It streamlines finance, payroll, invoicing, and project management into a single intuitive solution, helping companies work smarter and more efficiently.
- Headquarters
- Bodø, Norway
- Industry
- Cloud ERP and SaaS
- Number of Users
- 250,000+
“After a thorough evaluation process of alternative solutions and suppliers, we chose to implement Auralis as an AI assistant for our support team. We are now also ready to launch the chat agent in our financial system, PowerOffice Go.”
Terje JohanssonProduct DirectorIntegrates with over 500+ tools that you already use
Whether it’s help desks, documentation, videos, CRMs, e-commerce, or customer support tools, Auralis enhances your workflow by integrating with all major platforms. Any platform with an API can be integrated with Auralis.
Industries We Serve
Auralis is more than a text-based chatbot. Our AI Agents act as intelligent assistants that integrate into your operations and continuously improve as they learn from your business.
The Auralis Difference
We don’t just implement AI. We make it work securely and seamlessly for your business.
End-to-End AI. Fully Done for You
We do the hard work: data clean-up, model training, integrations, monitoring, and maintenance. All managed by us, so you don’t need a data science team.
Tailored. Not Templated
Our solutions are shaped around you. We design, train, and optimize AI on your data and workflows. We don’t take generic models and try to fit you in like most of the other solutions in the market.
Instant Integrations. Out of the Box
Instantly integrates with over 500+ tools that your team already uses out of the box. Anything with an API can be integrated with.
LLM Agnostic. Deploy Anywhere
Seamlessly orchestrate public and open-source LLMs, or bring your own, and deploy them anywhere: cloud, private, or on-premise, with full flexibility to match your infrastructure and compliance needs.
Speed to Value. Days not Months
Up and running in days, not months. We deliver measurable results quickly, without lengthy implementations or bloated consulting bills.
Enterprise-Grade Security
Compliance you can trust. Certified to industry-leading security and privacy standards (ISO, SOC2, GDPR, HIPAA-ready).
Featured Resources
AI Agent Buying Guide
Choosing the right AI agent can make or break your customer experience. This guide walks you through the key questions to ask and factors to consider before investing in an AI agent for your business.
Get the AI Agent Buying Guide
From Our Blog
AI-Powered ERP Support: How to Automate 70% of Your D365 Help Desk
AI-powered ERP support automation can resolve 60-70% of support requests without human intervention by deploying intelligent agents that understand your D365 configuration, data, and business processes.
The Hidden Cost of ERP Nobody Talks About
The ERP budget you present to leadership covers implementation, licensing, and hardware. What it doesn't cover are the hidden costs that quietly drain your team and your margins long after go-live.
Why ERP Projects Fail After Go-Live (And How to Fix It)
ERP projects don't fail on go-live day, they fail in the months after. Most D365 F&O implementations achieve a successful cutover, but adoption gaps and support overload undo the gains.